Drive and automation systems must be available at all times. Even a single missing spare part can bring the entire plant to a standstill – and result in substantial financial losses for the operator. The spare parts services from Controlmatics protects against such losses – with the aid of quickly available, original spare parts that ensure smooth interaction with all other system components. Spare parts are kept on hand for up to ten years; defective parts may be returned. For many products and solutions, individual spare parts packages ensure a preventive stock of spare parts on-site. The spare parts services are available around the world and around the clock. Optimum supply chain logistics ensure that replacement components reach their destination as quickly as possible. Controlmatics’ logistics experts take care of planning and management as well as procurement, transportation, customs handling, warehousing, and complete order management for spare parts.